This template is great for uncovering what people think when they arrive at the App store or Play store to download your app
- Task / Question : Go to the App Store or Play Store and search for [App/Play store name]. Do not download or install the app. Once you've found it, move on to the next task.
- Task / Question : Now you should be on [App/Play store name] specific App Store/Play Store page. Do not download or install the app. Once you're on the app's page, move on to the next task.
- Task / Question : Spend three (3) minutes reviewing the App Store/Play Store page for [App/Play store name] while verbally saying what comes to mind. Do not download or install the app. Once you've reviewed the page for three (3) minutes, move on to the next task.
- Task / Question : Without having downloaded the app, based on your experience reviewing the app store page, what is the purpose of this app?
- Multiple Selection (pick any) : Does the App Store/Play Store page have what you expect it to? Please explain your answer. 1) I'm not sure 2) No 3) Yes
- Task / Question : After reviewing, what stands out to you the most?
- Task / Question : Scroll to the app description. What do you think about the name and description of the app?
- Task / Question : Do you have any questions or concerns about downloading this app?
- Task / Question : Without leaving the app store page, what (if anything) makes you want to use this app?
- Task / Question : What (if anything) would prevent you from downloading this app? Please verbally explain your answer.
- Task / Question : After reviewing the app store page, would you consider downloading this app on your own time? Please explain your answer.
- Rating Scale : How visually unappealing (1) or appealing (5) are the images of this app on the page?
- Rating Scale : How unclear (1) or clear (5) is the purpose of this app?
- Task / Question : Do you have any suggestions on how this company can improve their app store page?