This template is great for asking customers about a recent experience they've had with your product or service

Questions:

  1. URL : << INSERT YOUR URL >>
  2. Task / Question : Walk us through your most recent experience with [company name]
  3. Task / Question : Did you end up making a purchase?
  4. Task / Question : Walk us through a positive experience that you've had with [company name]?
  5. Task / Question : Walk us through a negative experience that you've had with [company name]?
  6. Task / Question : How can [company name] improve?
  7. Rating Scale : How unlikely (1) or likely (10) are you to recommend [company name]?
  8. Task / Question : Do you have any final thoughts?

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