We take data and privacy seriously! This information is also available on our website here, and if you have any questions, please reach out to us via the chat button on PlaybookUX (located in the bottom right corner of every screen) or by sending us an email at hello@playbookux.com.
Hosting
When signing on with PlaybookUX, your data is hosted with the following provider:
Amazon Web Services in Virginia, United States https://aws.amazon.com/compliance/soc-faqs/
EU hosting is available upon request and is located in Ireland, Europe (eu-west-1)
The data center is SOC2 Type II certified and in a safe environment.
Security Program: OWASP
Our company bases its security program on OWASP. Our security program covers the following but not limited to: Information classification and protection, access control, software development, compliance with laws and regulations, security in Human Resources, acceptable use of information IT devices, authorized/unauthorized use and disclosure of data, incident management and response procedures for both security and privacy incidents, retention and destruction of data. To request a copy of our internal security procedures document, please email hello@playbookux.com.
Data Protection Officer
We have a data protection officer who is a member of our staff and is accountable and responsible for managing information security. Please contact hello@playbookux.com for information on contacting our Data Protection Officer.
Penetration Testing
PlaybookUX uses third-party security tools to continuously scan our platform for vulnerabilities. We engage annually with third-party security experts to perform thorough penetration tests on the PlaybookUX application.
GDPR
We are fully committed to GDPR regulations. Please read our privacy policy here for more information.
CCPA
We comply with CCPA regulations. Please read the CCPA notice here.
HIPAA
All of our user data is stored on Google Cloud Platform & Amazon Web Services which are both fully HIPAA compliant.
Google Cloud Platform HIPAA Policy: https://cloud.google.com/security/compliance/hipaa-compliance/
Amazon Web Services HIPAA Policy:https://aws.amazon.com/compliance/hipaa-compliance/
PlaybookUX has a Business Associate Agreement (BAA) with both Google Cloud Platform & Amazon Web Services. A Business Associate Agreement is required by law for HIPAA compliance.
PCI DSS
Our organization is PCI DSS compliant. All payments route through Stripe, our payment processor.