This template is great for mobile app usability testing. When you are selecting this template, make sure to select the "mobile" as the device on the "details" step.
Questions:
- Task / Question : In the next task you will be instructed to download a mobile app.
- URL : << insert URL to the app store or play store so participants can download your app>>
- Task / Question : Open [app name]. Once the app is opened, go to the next task.
- Task / Question : Using the app, please perform the following task: [researcher to enter task 1] Speak out loud as you complete the task. Once you've completed the task, proceed to the next question.
- Single Select (pick one) : Did you complete the previous task successfully? 1) I'm not sure 2) No 3) Yes
- Rating Scale : How difficult (1) or easy (5) was it to complete the previous task?
- Task/Question : How would you improve the app based on your experience with the first task?
- Task/Question : Using the app, please perform the following task: [researcher to enter task 2] Speak out loud as you complete the task. Once you've completed the task, proceed to the next question.
- Single Select (pick one) : Did you complete the previous task successfully? 1) I'm not sure 2) No 3) Yes
- Rating Scale : How difficult (1) or easy (5) was it to complete the previous task?
- Task/Question : How would you improve the app based on your experience with the second task?
- Task/Question : Using the app, please perform the following task: [researcher to enter task 3] Speak out loud as you complete the task. Once you've completed the task, proceed to the next question.
- Single Select (pick one) : Did you complete the previous task successfully? 1) I'm not sure 2) No 3) Yes
- Rating Scale : How difficult (1) or easy (5) was it to complete the previous task?