This template is great for understanding how easy it is for participants to navigate your shopping cart

Questions:

1. URL << INSERT YOUR URL >>
2. Task / Question : Find 3 items that interest you and add them to your cart. Please speak your thoughts out loud as you add them. Comment on things you like, dislike and would improve about the experience.
3. Rating Scale : How difficult (1) or easy (5) is it to add items to your cart?
4. Task / Question : Without clicking, verbally tell us how you would view the items in your cart.
5. Task / Question : Go to your shopping cart.
6. Task / Question : Without clicking, verbally tell us what your first impressions are of the shopping cart.
7. Task / Question : How would you improve the shopping cart page?
8. Task / Question : Remove an item from your cart.
9. Rating Scale : How (1) difficult or (5) easy is it to remove an item from your cart?
10. Task / Question : Increase the quantity of an item in your cart.
11. Rating Scale : How difficult (1) or easy (5) is it to increase the quantity of an item?
12. Task / Question : Without clicking, verbally tell us how you would advance to the next step of the checkout process?
13. Single Selection (pick one) : Is it clear how to proceed to the next step of the checkout process? 1) I don't know 2) No 3) Yes
14. Task / Question : What do you like about the shopping cart experience?