- Spend two (2) minutes reviewing this page. Verbally speak your thoughts out loud as you review the page.
- Without clicking, scroll through the entire page and review each section. As you review each section, please speak out loud. Tell us what you like, dislike or would improve about each section.
- In your own words, describe the purpose of this page.
- Do you find anything confusing or unclear about this page?
- What’s your first impression of the page? What stands out to you?
- After reviewing the page, what do you think the purpose of this solution is? Who is this solution created for?
- After browsing this page, do any questions come to mind? Without clicking, verbally tell us where you would go to find answers to those questions.
- Without clicking, what is the first thing you would do on this website? Why would you perform that action? Once you’ve explained your reasoning, perform that action.
- Did you find anything surprising about this page?
- (Written Response) List three (3) things that you like about this website.
- (Written Response) List three (3) things that you dislike about this website.
- In your own words, how would you describe what this company offers?
- (Rating Scale) How difficult (1) or easy (5) is this website to use? Please explain your answer.
- (Rating Scale) How useless (1) or useful (5) is this website to you? Please explain your answer.
- Please perform the following task: [researcher to enter task 2]. Speak out loud as you complete the task. Once you've completed the task, proceed to the next question.
- Do you think there is an easier way to accomplish [process] than what you just did?
- How easy or difficult was this product to navigate?
- Have you ever used a product similar to this one?