Learn the Basics

• What is moderated testing?
• Benefits of conducting moderated testing
• Cons of moderated testing
• When should I conduct moderated testing?
• How many participants do I need for a moderated study?

Terms to know

• Participants = people who are giving feedback. They can also sometimes be referred to as "testers." PlaybookUX has a participant panel where you can select your target demographic or you can use your own participants for a study if you have a list of your own customers or users who are looking to give feedback.
• Moderator = someone who is responsible for interviewing the participant. The moderator will ask the participants questions and is responsible for controlling the session.
• Test asset = what you are looking to get feedback on. It can be a prototype, website, mobile app, youtube video, blog post, marketing email, Facebook ad among other things.

Back to Moderated Interviews