While you could previously only reinvite participants before launching a study, you can now invite more PlaybookUX participants to a study after it's already live.
Speak out loud questions can now trigger AI-generated follow-ups. As a participant responds, we ask relevant follow-up questions on the spot. This works across all languages.
Follow-ups appear in the participant's video transcript and in analytics, and AI tags apply to those responses just like any other.

Customers can now reschedule or cancel sessions right from the product.

Skip & branch logic in unmoderated studies: send participants down different paths based on how they answer a question. Display logic in unmoderated studies: show or hide questions based on participants' previous answers.
These logic types were previously only available in surveys.

New question types have been added to unmoderated projects.
