Re-invite additional participants after a study has launched

While you could previously only reinvite participants before launching a study, you can now invite more PlaybookUX participants to a study after it's already live.

AI follow-up questions on unmoderated Speak Out Loud questions

Speak out loud questions can now trigger AI-generated follow-ups. As a participant responds, we ask relevant follow-up questions on the spot. This works across all languages.

Follow-ups appear in the participant's video transcript and in analytics, and AI tags apply to those responses just like any other.

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Reschedule and cancel sessions directly from the Actions dropdown

Customers can now reschedule or cancel sessions right from the product.

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Unmoderated Skip, Branch & Display Logic

Skip & branch logic in unmoderated studies: send participants down different paths based on how they answer a question. Display logic in unmoderated studies: show or hide questions based on participants' previous answers.

These logic types were previously only available in surveys.

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New Question Types

New question types have been added to unmoderated projects.

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